Google Maps™ driving directions home » Privacy Policy

Privacy Policy

Privacy

We at DrivingDirectionsAndMaps.com care about the privacy of the data being shared
with us by our users that is why are dedicated to protecting our client’s
privacy. This Privacy Policy aims to provide our consumers with proper
knowledge regarding what information we collect and why, as well as how we
utilize that information. All the way through this policy, know that when
we write “DrivingDirectionsAndMaps.com” or “we” or “us”, it means that we speak of
DrivingDirectionsAndMaps.com, Inc., a corporation, and our subsidiaries and other
affiliates.

This Privacy Policy has been compiled to serve users who are concerned
about how their “Personally Identifiable Information (PII)” can be used
online. As per US privacy law, GDPR and information security, PII is information
that maybe used on its own or with other information to identify, locate,
or contact an individual. We recommend you to read the policy carefully to
get a clear understanding of how we collect, use, or handle your PII
according to our Site, Software, App, and Services.

Table of Contents

What is the scope of this DrivingDirectionsAndMaps.com Privacy Policy?

This Privacy Policy is integrated into DrivingDirectionsAndMaps.com’s Terms of Service
and License Agreement which can be found at
https://www.DrivingDirectionsAndMaps.com/ (the “Terms of Service”) and relates to
the information acquired by us through your use of DrivingDirectionsAndMaps.com’s
Site, Software, App, and Services (“Information”) as explained in this
Policy. The use of capitalized terms in this Policy and not otherwise
stated shall have the definition given for those terms in the “Terms of
Service”.

What Information does DrivingDirectionsAndMaps.com collect about me?

Whenever a client interacts with our Software, App, Site, and/or Services, we may
collect a single Information or in combination with other data, could be
used to identify you (“Personal Data”). There will also be some Information
that we collect that is kept in a way that cannot be linked back to you
(“Non-Personal Data”).

Data you provide us whenever you create an account

When you register to use DrivingDirectionsAndMaps.com services, you willingly share
with us certain Personal Data, including the following:

Your email address, username, contact, and language preferences. When
logging into DrivingDirectionsAndMaps.com with a social networking credential, such as
with your Google+ or Facebook account, we will ask for your consent to
access basic information from that account, such as your email address and
name. If you want to stop sharing that information with us, you may do so
at any time by removing DrivingDirectionsAndMaps.com access to that account.

If you are a paying client, you should provide your payment information.
This is needed to fully deliver any marketable transaction on the
DrivingDirectionsAndMaps.com site. We use the data to process and fulfill your
transaction. If you select PayPal® to pay for your order, you will
have to provide your credit card number directly to PayPal®. The
privacy policy of PayPal® will apply to the information you provide on
the PayPal® website.

What other Information we collect from you?

DrivingDirectionsAndMaps.com collect this Information as you use the Site, Software,
App, and/or Services:

User Content:
This includes all text, documents, or other content or information
uploaded, entered, or otherwise transferred by you as part of your use of
our Services and/or Software.

What information is automatically collected?

There is certain information about the devices you use to connect with
DrivingDirectionsAndMaps.com and your use of the Site, Software, App, and/or Services
are automatically registered in our systems, including the following:

Your location:
This is the geographic area or place where you use your devices such as
your computer, cellphone or tablet (as specified by an Internet Protocol
[IP] address or similar identifier) when interacting with our Site,
Software, App, and/or Services.

Your log data or information:
Same like other websites, our servers automatically gather data when you
access or use our Site, Software, App, and/or Services and store it in log
files. This log data may include your IP address, browser type and
settings, browser configuration, the date and time of use, cookie data, and
language preferences.

Your usage information:
This is information about the DrivingDirectionsAndMaps.com Site, Software, App, and/or
Services you use and how you use them. We may also attain data from our
third-party affiliates and service providers to examine how consumers use
our Site, Software, App, and/or Services. For example, we will have an idea
on the number of users who are accessing a specific page on the site and at
which links they normally clicked on. We will use this collected data to
better understand and to help in optimizing the site.

Your device information:
These are data gathered from your computer or mobile device which include
the type of hardware and software you are using (such as your operating
system and browser type), and also unique device identifiers for devices
that are using the DrivingDirectionsAndMaps.com.

Cookies:
Data gathered from cookies are explained in the “Does DrivingDirectionsAndMaps.com use
cookies?” section and in our Cookie Policy.

When does DrivingDirectionsAndMaps.com collect information?

We collect information from you when you fill out a form, subscribe to a
newsletter, place an order, use live chat, open a support ticket, and/or
enter any information on our site.

How does DrivingDirectionsAndMaps.com use my Information?

We at DrivingDirectionsAndMaps.com process, use, and record your Information as
necessary to be able to carry out our contract with you and for our
legitimate business interests, including the following:

  • to communicate and build a connection with you about your use of our
    Site, Software, and/or Services, our product and service announcements,
    software updates if any, and to be able to give feedback to your requests
    for assistance which includes providing you with account verification
    support in the event that you are having problems with accessing your
    account or to follow up with you after correspondence.
  • to help us manage our Site, Software, App, and/or Services, validate
    users for security purposes, offer tailored user features and access,
    process and deliver transactions, conduct reviews and study, develop
    upcoming features, and improve the algorithms and performance of our Site,
    Software, App, and/or Services.
  • to send you direct email notifications and special offers about
    DrivingDirectionsAndMaps.com services, from which you can unsubscribe at any time you
    desire. For more details about this, kindly go this section – “Will
    DrivingDirectionsAndMaps.com send me emails?” If you are someone that resides in the
    European Economic Area (EEA), we will only send you promotional materials
    if you permit us to do so from the time you create your account or any
    point thereafter.
  • to determine cumulative statistics on the quantity of unique devices
    using our Site, Software, App, and/or Services, and to identify and prevent
    misuse and fraud.
  • To process your transactions quickly
  • to show User Content related with your account and to ensure that it
    is accessible to you when you use our Services.

Does DrivingDirectionsAndMaps.com analyze User Content?

We guarantee that DrivingDirectionsAndMaps.com employees do not monitor all User
Content that are stored in or transmitted through our Site, Software, App,
and/or Services, but it maybe viewed if we found out that the Terms of
Service have been violated and an authorization is required, if we find it
necessary to do so answer your requests for user support, if we otherwise
decide that there is a need to review it as defined in the Terms of
Service, or to enhance our algorithms as stated in the User Content section
of our Terms of Service. Lastly, your Information maybe viewed where there
is a need to protect the rights, property, or personal safety of
DrivingDirectionsAndMaps.com and its users, or to conform with our legal obligations,
such as responding to any legal processed like warrants and court orders.

Right to use Data and Disclosure

Does DrivingDirectionsAndMaps.com ever share my Information?

DrivingDirectionsAndMaps.com only disclose Personal Data to third parties when:

  • We work with service providers who help us in fulfilling business
    operation’s requirements, these include hosting, improving, and carrying
    our Services. We also use service providers for specific services and
    functions such as customer support services, email communication, and
    analytics. These service providers may only access, process, or record
    Personal Data in accordance to our instructions and to accomplish their
    duties to us.
  • We have your permission to share your Personal Data.
  • We believe it is important to investigate possible violations of the
    Terms of Service, to implement those Terms of Service, or where we believe
    it is necessary to probe or take action regarding unlawful activities,
    suspected fraud, or potential threats against property, persons, or the
    methods on which we operate our Site, Software, App, and/or Services.
  • We ascertain that the preservation, access, or disclosure of your
    Personal Data is mandatory by law to safeguard the rights, property, or
    personal safety of DrivingDirectionsAndMaps.com and the users of our Site, Software,
    App, and/or Services, or to respond to lawful requests by any public
    authorities.
  • We need to do so in relation with an acquisition, merger,
    reorganization, bankruptcy, public offering of securities, selling of some
    or all of our assets. In such cases some or all of your Personal Data may
    be transferred or shared with another entity, subject to this Privacy
    Policy.
  • We may impart or disclose Non-Personal Data to third parties and
    publicly – for example, to affiliates under agreement with us, or as part
    of progress reports which we may provide to users.

Does DrivingDirectionsAndMaps.com get profit for my Personal Data by selling them?

No, DrivingDirectionsAndMaps.com does not sell or rent your Personal Data.

Does DrivingDirectionsAndMaps.com use cookies?

Cookies are used by web browsers to provide personalized content and
remember login credential and account settings. DrivingDirectionsAndMaps.com uses
cookies and similar technologies, including web beacons and tracking
pixels. These are needed to collect usage and analytic data that helps us
provide our Site, Software, App, and/or Services to you and also to aid in
delivering ads for relevant DrivingDirectionsAndMaps.com products and services to you
when you browse certain pages on the Site and then go to third-party sites.
DrivingDirectionsAndMaps.com does not share your Personal Data with third parties for
the purpose of allowing them to deliver their advertisements to you. For
more information on cookies and how DrivingDirectionsAndMaps.com uses them, please see
our Cookie Policy.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save preferences of users for future visits.
  • Track & analyze our user’s activity, so we can offer a better
    experience.

You can choose to turn off all cookies, or you can choose to have your
computer warn you whenever a cookie is being sent. This can be done through
your browser settings. Since every browser is different, go to your
browser’s Help Menu to learn how you can correctly modify cookies. If you
choose to turn cookies off, some of the features may not function properly.

Third-party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your
Personally Identifiable Information.

Third-party Links

  • We use third-party links in our Blog Posts to help improve the
    content for our readers.
  • We use third-party links in our Privacy Policy page in order to
    guide our visitors how we handle PII and cookies.

Please be aware that we cannot guarantee the authenticity of any external
links that you may visit. It is recommended that you always do your own
research before visiting any third-party link.

Google

We use Google Adsense Advertising on our Site, App, and/or software.
Google’s Advertising Principles can sum up Google’s advertising
requirements. They are introduced to provide a better experience for users.

For further information visit:
https://support.google.com/adwordspolicy/answer/1316548?hl=en

As a third-party vendor, Google makes use of cookies to serve ads on our
Site, App, and/or Software. Google’s use of the DART cookie enables it to
serve ads to our users on the basis of their previous visits to our Site,
Software, App, and Services and other sites. If you want to opt-out of the
use of the DART cookie, you can do so by visiting the privacy policy of
Google Ad and Content Network.

Cookies that we use

Origin Cookie Description Expiry Category
CloudFlare __cfduid The ‘__cfduid’ cookie is set by the CloudFlare service to
identify trusted web traffic. It does not correspond to any
user id in the web application, nor does the cookie store
any personally identifiable information.
https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do-		 First Party
Persistent		 Analytics & Marketing
Google Analytics _gid Used to distinguish users. 2 years Analytics & Marketing
Google Analytics _ga Used to distinguish users First Party
Persistent		 Analytics & Marketing


We, along with third-party vendors such as Google make use of
first-party cookies (such as Google Analytics cookies) and
third-party cookies (such as DoubleClick cookies) or various other
third-party identifiers together in order to compile data about
user interactions with ad impressions and other ad service
functions as they relate to our Site, Software, App, and Services.

Opt-out

Using the Google Ad Settings page, you can set preferences for how Google
advertises to you. Alternatively, you can opt out through the Network
Advertising Initiative Opt Out page or through the Google Analytics Opt Out
Browser add on.

For further information visit: www.allaboutcookies.org

How to delete, modify or disable cookies

You can delete cookies or disable their use by following your browser
instructions:

If you use a different browser, then follow the instructions from its
provider.

How do plugins and third-party apps work?

Some third-party applications and services that partners with us may ask
for consent to access your Information. Such applications will provide you
with notice and request your permission in order to obtain access or
information. It would be best to consider your selection of such
applications and services, and your permissions, carefully.

Some third parties’ plugins or embedded content our Site , App, and/or
Software, such as Facebook “Like” buttons, may allow their administrators
to know that you have visited the Site, and they may use this information
with other data they have gathered about your visits to other websites or
services on the internet that can identify you.

The data collected by third parties through these plugins and applications
is subject to each parties’ own policies. We strongly encourage you to read
those policies carefully and understand how other entities use your data.

Will DrivingDirectionsAndMaps.com send me email notifications?

There will be very rear times when we may send you information about special offers,
software updates, and other product announcements. We also may want to send
you with information about products and services from our business
affiliates. But, you may disable such communications at any time by
clicking the “unsubscribe” button that can be found within
DrivingDirectionsAndMaps.com emails and also by changing your contact preferences. All
DrivingDirectionsAndMaps.com account holders will still receive email notifications
that are related to our Services, even if you opt to unsubscribe from these
emails.

For users coming from EEA:

We will only deliver promotional communications to users located in the EEA
with your prior consent. Kindly see the section “For EEA users” below for
more details.

Will DrivingDirectionsAndMaps.com ever make any of my Personal Data or User
Content public?

No, we do not share Personal Data or User Content with the exception of the
limited circumstances as stated in the “Does DrivingDirectionsAndMaps.com share my
Information?” section of the Policy.

How does DrivingDirectionsAndMaps.com handle Do Not Track signals?

We honor Do Not Track signals and do not track, use advertising, or plant
cookies when DNT browser mechanism is in place.

DrivingDirectionsAndMaps.com also does not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

Does DrivingDirectionsAndMaps.com get information from children?

The Children’s Online Privacy Protection Act put parents in control.
DrivingDirectionsAndMaps.com does not knowingly get personal information from children
under the age of 13. In the event that it has come to our knowledge that we
have acquired personal information from a child that is younger than 13
years of age, we will take necessary measures to take out that information
from our systems.

This webstite is strictly for adults only.

If you are under the age of 18/21 (EU/US, Canada), please do not visit our webstite and provide any
personal information through the Site, Service, App, and/or Software.

We also encourage parents and their legal guardians to closely monitor their
children’s Internet usage. Another way to enforce this Policy is by
informing their children to never provide any personal information through
the Site, Service, App, and/or Software without their permission.

Data transfer, storage, retention, and deletion


Where is my Information stored when shared with DrivingDirectionsAndMaps.com?

All information shared to DrivingDirectionsAndMaps.com will be transferred to,
processed, and stored in the Holland. Whenever you use our Software
on any of your device, User Content you save will be kept locally on that
specific device and then synced with our servers. But, if you post or
transfer any Information to or through our Site, App, Software, and/or
Services, that means you are giving consent to such Information, including
Personal Data and User Content, being hosted and accessed in Holland.

How safe is my Information?

DrivingDirectionsAndMaps.com is dedicated to protecting the security of your
Information and takes necessary precautions to protect it. However, know
that Internet data transmissions, whether it is wired or wireless, cannot
be guaranteed to be 100% safe and as a result, we cannot ensure the
security of Information you transmit to us, including Personal Data and
User Content; therefore, you acknowledge that you do so at your own risk.

We at DrivingDirectionsAndMaps.com use industry-standard encryption to safeguard your
data in transit. This is commonly referred to as secure socket layer
(“SSL”) technology or also known as transport layer security (“TLS”).

By the time we receive your data, we keep it on our servers using a
combination of physical, technical, and logical security measures. The
security of the data stored locally in any of our Software installed on
your device requires that you make use of the safety features of your
device. It is highly recommended that you take the necessary steps to
secure all devices that you use in connection with our Site, Software, App,
and Services.

If DrivingDirectionsAndMaps.com learns of a security system breach, we may send you a
notification to provide information on protective steps, through the email
address that you have provided to us. We may also post a notice on the Site
to inform our users.

How can I erase my Personal Data from DrivingDirectionsAndMaps.com?

You can delete your Personal Data from DrivingDirectionsAndMaps.com any time you like
by simply emailing us at remove |at| driving directions and maps |dot| com. Please note that, for
security reasons, premium users will first be asked to cancel their
subscriptions before they can cancel or delete their account with
DrivingDirectionsAndMaps.com.

How long is my Personal Data stored in the DrivingDirectionsAndMaps.com system?

You can delete all your Personal Data from DrivingDirectionsAndMaps.com at any time by
cancelling your account as described above. However, we may store some of
your Personal Data for as long as necessary for our legitimate business
interests, including fraud prevention and detection, and to meet our legal
obligations including tax, auditing, and legal reporting.

What would happen if DrivingDirectionsAndMaps.com closes my account?

In the event that DrivingDirectionsAndMaps.com closes your account due to your
violation of the Terms of Service, then you may contact us if you want to
request deletion of your data. Our administrators will review such
requests, pursuant to our legal obligations.

California Online Privacy Protection Act

CalOPPA is the first state law in the United States that requires
commercial websites and online services to publish a privacy policy. The
law’s reach stretches well beyond California to require any individual or
company in the US (and conceivably the world) that operates sites
collecting PII from California consumers to post a conspicuous privacy
policy on its website stating precisely the information that it collects
and those individuals or companies with whom it is shared.

For further information, visit:
https://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit the site anonymously.
  • Once this privacy policy is created, we will add a link to it on our
    home page or at least, the first significant page after entering our
    website.
  • Our Privacy Policy link includes the word ‘Privacy’ in it, and it
    can easily be found on the page specified above.

Fair Information Practices

The Fair Information Practices Principles is the backbone of the privacy
law in the United States. It also plays a significant role in developing
data protection laws across the globe. It is, therefore, essential to
understand the Fair Information Practice Principles and how they should be
implemented in compliance with the various privacy laws to protect personal
information.

In agreement with the Fair Information Practices, following responsive
actions will be taken, should a data breach instance occur:

We will notify you via email:

  • Within 7 business days

We will notify the users via in-site notification

  • Within 7 business days

We also agree to the Individual Redress Principle according to which
individuals have the right to legally pursue enforceable rights against
those who collect and process data and fail to adhere to the law. As per
this principle individuals not only have enforceable rights against data
users but also that they have recourse to courts or legal agencies to
investigate and/or prosecute by data processors.

For EEA users

DrivingDirectionsAndMaps.com uses, processes, and records Personal Data, including
those listed in the “What Information does DrivingDirectionsAndMaps.com collect about
me?” section, as necessary to carry out our obligations, and based on our
legitimate business interests in order to provide high quality service to
our clients. We need your permission to process Personal Data to send email
notifications and to place cookies on your devices. In some cases,
DrivingDirectionsAndMaps.com may process Personal Data in accordance to legal
obligation or to protect your interests or those of another person.

What are my rights as a user, and how can I use them?

People located in the European Economic Area (EEA) have certain rights in
when it comes to their personal information which includes the right to
access, correct, or delete Personal Data that we process through your use
of the Site, Software, App, and/or Services. If you’re a user who is
located in the EEA, you can:

Request a Personal Data report by submitting a support ticket.

This report will contain the Personal Data we have about you, delivered to
you in a structured, commonly used, and portable format. You need to be
signed into your DrivingDirectionsAndMaps.com account. Please note that
DrivingDirectionsAndMaps.com may request for additional information from you for
verification purposes before we disclose any information.

You can have your Personal Data changed or deleted.

You have the option to change your Personal Data like your name and email
address, as well as language preference, just go to your account settings.
If in case you registered for DrivingDirectionsAndMaps.com using Google or Facebook,
or if you encountered any issues updating this information, please submit a
support ticket or get in touch with us. You can delete your Personal Data
from DrivingDirectionsAndMaps.com by cancelling your account with us.

You can change your personal information:

  • By emailing us
  • By calling us
  • By logging in to your account
  • By sending us a support ticket

Object to us processing your Personal Data.

You can make a request if you want us to stop using your Personal Data,
including when we use your Personal Data or to send you email
notifications. We only send business or promotional communications to users
located in the EEA with your prior consent, and you may pull out your
consent at any time by clicking the “unsubscribe” button that can be found
within DrivingDirectionsAndMaps.com emails and also by changing your contact
preferences. Please note that you will still continue to receive
transactional messages about our Services, even if you unsubscribe from
promotional emails.

Send complain to an authority.

If you are located in the EEA region and think that we haven’t conformed to
data protection laws, then you have a right to bring a complaint to your
local supervisory authority.

If you have other queries or do not have a DrivingDirectionsAndMaps.com account, you
may contact us by submitting a support ticket.

Will this Privacy Policy ever change?

As DrivingDirectionsAndMaps.com continue to improve our services, we may need to
update this Policy in accordance to changes in our Site, Software, App, and
Services, our business, and laws relevant to us and you. We will, however,
always keep our commitment to respect and protect your privacy. We will
immediately notify you should there be any changes that may impact your
rights under this Policy via email or post any other modifications to this
Policy, along with their effective date, in the most easy-to-find area of
the Site. We highly recommend that you check back here from time to time to
stay informed of any changes. Please note that your continued use of
DrivingDirectionsAndMaps.com after any revision means that you agree with the changes,
and consent to be bound by, the new Policy. If you don’t agree with any of
the changes in this Policy and do not wish your information to be subject
to it, then you will need to delete your account with DrivingDirectionsAndMaps.com.

You will be notified of any changes in Privacy Policy on our Privacy Policy
page.

Contact Us

You may contact us with any questions relating to this Privacy Policy by
submitting a help desk request at contact |at| driving directions and maps |dot| com.